Service Ratings - Category Definitions

Rating Category Brief Description
1. How Green is this
   Service/Environmental
   Impact
Is this service particulary green or less impactful in comparison to the "normal" way this kind of service is provided?
 
2. Quality of Service
   (end product)
Is this service of a high quality when completed?
 
3. Customer Service Is the service provided of a high level, and is the company or the representative responsive?
 
4. First Costs/Price How does the up front price of this service compare to competitive services?
 
5. Lifetime Cost/
   Overall Value
How does the cost of this product over its useful life compare to competitive products?
 
6. Corporate Policies Does this company have positive policies regarding the environment, employees, and the communities within which it operates?
 
7. Overall How would you rate this service overall?